About Us

Pinnacle launched in 1998 with a clear goal: bring transparent, high-value online gaming to players who care about fairness, speed, and straightforward terms. The idea was simple — offer competitive odds, a clean game lobby, and promotions that make sense rather than confuse. Over the years we’ve grown into a global casino brand while keeping that original focus on clarity, fairness, and momentum for players who expect honest value.

A mission that puts players first

We operate on three straightforward values: fair play, responsible gaming, and exceptional service. That means clear rules, transparent bonus terms, and support teams who work to resolve questions quickly. We won’t promise guaranteed wins, but we do promise fair mechanics, visible odds, and tools that help you keep gaming fun and balanced.

Game selection you can trust — slots, tables, and live action

Pinnacle offers a broad mix of slots, table games, and live dealer options so you can spin, strategize, or sit in on real-time dealer tables. You’ll find top slots and progressive titles, video poker, blackjack, roulette, and live dealer games supplied by trusted studios like Play’n GO, Pragmatic Play, Evoplay, Relax Gaming, Hacksaw Gaming, Spinomenal, and many more. Our game lobby is curated to highlight quality releases and state-eligible exclusives that suit both casual players and high-limit fans. Learn more in our Pinnacle review.

Promotions that add value — clear rules, fair terms

We offer targeted promotions designed to reward play without hidden surprises. Examples include “20 Free Spins on Book of Dead” (deposit-based with a 35x wagering multiplier) and a “$25 Casino Chip” offer (up to $25, 40x wagering; terms apply for qualifying deposits). Pinnacle also runs prize-drop events such as Drops & Wins (share of $3,000,000 in monthly prizes) and Treasure Island Madness (daily prize drops), plus developer-specific promos for OnlyPlay titles. Minimum deposits for many promos start at $15; bonus terms such as rollover requirements are shown clearly on each offer page so you know exactly what to expect.

Fast, flexible payments and multi-currency support

We support a wide range of payment methods to make deposits and withdrawals convenient: Visa, MasterCard, Bitcoin/BTC, Litecoin/LTC, Tether/USDT, Neteller, Skrill, ecoPayz, Trustly, Interac, AstroPay Card, Neosurf, PaySafeCard, OXXO, Pay4Fun, MuchBetter, InstaDebit, JCB, and traditional bank transfers. Play in your preferred currency — including USD, CAD, EUR, GBP, BRL, NZD, and COP — and choose the payout method that fits your needs. Withdrawal limits vary by method; most payments are processed quickly and securely.

Security and player protection — industry-standard safeguards

Protecting your account and transactions is a top priority. We use industry-standard encryption and secure payment processing to keep your data safe. Pinnacle is licensed and regulated to ensure play happens within legal, monitored frameworks (licenses include Malta and Curaçao). Our privacy and security practices are designed to prevent fraud, protect financial data, and provide clear, auditable records of play and payouts.

Real support when you need it

Help is available 24/7 through live chat, an extensive FAQ, and email support at customerservice@pinnacle.com. Whether you need help with account setup, deposits, withdrawals, or understanding bonus terms, our support team aims for clear, helpful answers that get you back to the games quickly.

Responsible gaming — tools, resources, and respect

We take responsible play seriously. Pinnacle provides deposit limits, time-outs, session reminders, and self-exclusion options to help you stay in control. We also link to independent support services and provide clear information about the risks of real-money play. If you or someone you know needs support, our team will work with you to apply safeguards and find appropriate resources.

Meet the people who keep the reels spinning

Our team is a mix of gaming veterans, compliance specialists, product designers, and customer care professionals who love games and value fairness. From platform engineers who optimize load times to moderators and account reps who answer your questions, everyone at Pinnacle shares a commitment to clear terms, responsive service, and a safe playing environment.

Recognition and industry trust

Across our history we’ve earned trust by being transparent about odds, offering competitive limits, and maintaining consistent service standards. While awards and recognition help affirm that work, our strongest endorsement is the continued loyalty of players who value fair play, clear promotions, and reliable payouts.

Join the Pinnacle community

Ready to explore? Create an account, fund it from $15, and check the promotions page to see the latest offers and prize drops. Play with confidence knowing our support team, responsible-gaming tools, and secure systems are in place to keep your experience safe and enjoyable. If you have questions, our FAQ, live chat, or customerservice@pinnacle.com are ready to help — welcome to Pinnacle.